Books
John Black is a globally recognized expert in Lean transformation. These books by John provide insight into the JBA approach, as well as real-life examples of successful Lean transformation.
The Toyota Way to Healthcare Excellence
Increase Efficiency and Improve Quality with Lean
John Black
with David Miller and Joni Sensel
A HAP Book of the Month,Special Discount Code: TOYOTA
The Toyota Production System model, or Lean, originated in manufacturing but has since emerged as a powerful tool for providing safe, compassionate, error-free healthcare. This book examines trailblazing work in several organizations that committed to applying Lean principles and processes in a new environment, and it shares the insights of leaders who credit Lean with dramatically improving their operations and outcomes.
This book explains what Lean is, how it works, and how it can benefit your organization. The implementation of Lean can increase patient and staff satisfaction; improve patient care; cut waste, clutter, and confusion; eliminate errors that result in patient and staff harm; lower costs; raise profitability; and enhance your operation’s reputation.
This new edition explores how Lean can transform healthcare at any level. Four new chapters describe the implementation of Lean in the healthcare system of Saskatchewan, Canada—a province that employs more than 40,000 healthcare workers to serve a population of 1.13 million people scattered over 251,900 square miles. Author John Black shares numerous lessons learned from launching such a large-scale improvement effort, addressing such issues as overcoming resistance to change and engaging patients and care providers in the implementation. No organization is too big to tackle a Lean transformation: The bigger the system being improved, the larger the potential gains.
In addition, a new epilogue presents an update on previous cases and shares the perspectives of three leaders looking back on their implementations, considering long-term success, and offering their most seasoned advice.
"Today, 14 years into our journey, the answer is still clear. Lean is the management system Virginia Mason needed. We're past the tipping point, and the results continue to be powerful in their positive impact for our patients and staff.”
—Gary Kaplan, CEO, Virginia Mason Medical Center
LEAN Production: Implementing a World-Class System
John Black
The challenges of dramatic change management often stymie business leaders trying to put Lean operations into place. This newly-revised and greatly expanded volume aims to provide a readable, real-world roadmap for putting into place the indispensable strategy and tactics managers need to make Lean work and move their organizations — whether manufacturing or service-based — toward a world-class production system. Drawing upon decades of experience in the front lines of Lean production and organizational transformation, the author provides cases, anecdotes, examples, rationales, and concrete tools to help business leaders stop talking about Lean production and actually make progress toward achieving it. It's the perfect resource for leaders at all levels who are interested in improving their competitiveness, building more successful operations, and moving toward world-class performance in customer satisfaction, profitability, and employee satisfaction.
Publisher: Industrial Press
ISBN 9780831133511
Book features
John Black
The challenges of dramatic change management often stymie business leaders trying to put Lean operations into place. This newly-revised and greatly expanded volume aims to provide a readable, real-world roadmap for putting into place the indispensable strategy and tactics managers need to make Lean work and move their organizations — whether manufacturing or service-based — toward a world-class production system. Drawing upon decades of experience in the front lines of Lean production and organizational transformation, the author provides cases, anecdotes, examples, rationales, and concrete tools to help business leaders stop talking about Lean production and actually make progress toward achieving it. It's the perfect resource for leaders at all levels who are interested in improving their competitiveness, building more successful operations, and moving toward world-class performance in customer satisfaction, profitability, and employee satisfaction.
Publisher: Industrial Press
ISBN 9780831133511
Book features
- Contains in-depth "insight" chapters that explore key principles of the strategy with detailed explanations, examples, anecdotes, graphics, and comments by business leaders experienced in each area.
- Addresses the use of Lean production principles and tools in service organizations and small companies.
- Provides actual case histories of successful implementation in a variety of organizations.
- Includes explanatory graphics and charts, including key steps and measurements for use in implementation.
- Features an extensive glossary and additional recommended reading.
A World Class Production System
John Black
Out of print
"An honest story told with great enthusiasm and deep knowledge of what must be done. Anyone trying to transform a vast organization from mass production to Lean thinking will find a wealth of lessons here on what to do and when to do it."
- James Womack, on A World Class Production System
John Black
Out of print
"An honest story told with great enthusiasm and deep knowledge of what must be done. Anyone trying to transform a vast organization from mass production to Lean thinking will find a wealth of lessons here on what to do and when to do it."
- James Womack, on A World Class Production System