Results

JBA has helped healthcare clients achieve truly remarkable results in their efforts to improve patient care, eliminate defects, increase service capacity, reduce wasted time for providers and patients alike, and reduce costs. A few examples illustrate the magnitude and scope of improvements that are possible with a Lean transformation facilitated by JBA.
Transforming the Supply Chain
Notable Results
  • Nurses now spend almost 90 percent of their time on direct patient care
  • Liability insurance premiums reduced by 60 percent
  • $7.5 million benefit realized from Lean
  • 75% lead time reduction for insurance coverage
  • 15,340 reduction in staff hours
  • 98% reduction in lead time for gastroenterology procedural services
  • 62% reduction in lead time for the revenue cycle
  • 56% reduction in lead time for review of elective medical services despite
  • 100% increase in demand
  • 83% reduction in lead time in processing customer applications for coverage
  • 50% reduction in emergency department diverts
  • Increased capacity to see 1.2 million patients in GI
  • 82,454 surgical instruments no longer processed each month
  • 17,916 hours less patient waiting time each day 
  • 86% reduction in walking distance for OR staff during room turnover
  • 97% reduction in medication information movement
  • 84% reduction in patient wait time for the emergency department
  • 100% elimination of missing or incomplete blood orders
  • 100% elimination of medication labeling errors
  • Avoidance of additional 1,000 new associate hires
©2015 John Black and Associates